- Marketing and Insights Director
Diane and is regarded as one of the leading experts on retail and retail destinations, with an unparalleled knowledge and expertise in understanding current and emerging retail issues and consumer trends. Diane has 30 years’ experience in retail, and is a founding director of Springboard which was established in 2002. She specialises in delivering intelligence and insights on both current retail performance and long term retail trends to retailers and hospitality occupiers, landlords, investors and place managers.
Diane’s opinion is frequently sought after and quoted in the national and regional broadcast and print media, and Diane appears regularly on BBC and Sky News as a commentator on the performance of the retail sector, retail destinations and particular retailers. Prior to Springboard, Diane was Head of Retail and Property Consultancy for Experian and previous to this, Head of Location Planning for Sears Retail Group. Diane holds an MSc in Property Investment and is a fellow of the Institute of Place Management.